FAQs and Troubleshooting
Q: My image looks blurry—what’s wrong?
A: Make sure your image is 300 DPI. Don’t resize smaller images up.
Q: How do I export my file correctly?
A: Save as a high-resolution PDF with embedded fonts. Use “PDF for Print” or “High Quality Print.”
Q: My file is too large to email—what should I do?
A: Use Google Drive, OneDrive, or other online file sharing services to send it. If sending to print at HPU's Print Shop, there will be an option for submitting large files.
Q: Why do my colors look different when printed?
A: Monitors use RGB; printers use CMYK. Slight color shifts are normal.
Q: Should I include QR codes?
A: Yes! Link to your portfolio, video, dataset, or resume.
Q: Can I get feedback before printing?
A: Yes! Visit the Media Lab or ask your professor. Print a small draft for review. Also consult the Guide to Printing at HPU
Consultations
Feeling overwhelmed? We’re here to help! Click “Schedule an Appointment” in the Media & Digital Services Librarian section to set up a consultation. We can assist with design basics, software navigation, image editing, and much more!
